User agreement

ILONA ABOUT TOURISM

Welcome to the ILONA ABOUT TOURISM website (from now on referred to as the ‘website’, ‘we’, ‘us’, ‘our’). The following provisions constitute an agreement between Ilona Myronivna Hordiyenko, PE, number in the Unified State Register of Individual Entrepreneurs – 2764701580, the owner of the website https://ilona.travel, and the users (from now on referred to as ‘you’, ‘you’re’, ‘your’).

A user is any individual who has accessed the website and has reached the age of acceptance of this User Agreement.

By using the website, you agree to this User Agreement. If you disagree with the User Agreement’s provisions, please stop using the website. The User Agreement comes into force when you first visit the website and is valid for the entire period of its use.

1. GENERAL PROVISIONS

1.1 This website is intended to present the ILONA ABOUT TOURISM platform. The purpose of the platform is to place promotional video tours of hotels for use by travel agents for their own commercial purposes, namely distribution in social networks and distribution among travel agency clients.

2. AGE RESTRICTIONS

2.1. The User confirms that he/she has reached the age of eighteen and does not use the Website for any illegal purpose.

3. INTELLECTUAL PROPERTY

3.1. The rights to the intellectual property objects posted on the ILONA ABOUT TOURISM website, including software code, design elements, photographs, videos, graphics, text content and others, belong to the individual entrepreneur Ilona Hordiyenko.

3.2. You agree not to infringe the intellectual property rights of the individual entrepreneur Ilona Hordiyenko, including, but not limited to, not to copy or create derivative intellectual property, except as permitted by this User Agreement and/or the Public Offer of the ILONA ABOUT TOURISM platform.

3.3 The User undertakes not to take any actions aimed at causing damage or interfering with the functioning of the Website.

4. LIMITATION OF LIABILITY

4.1 We shall not be liable for any errors, typographical errors or inaccuracies that may be found in the content of the website. All information and materials are provided ‘as is’, without warranty of any kind, either express or implied.

4.2. The hotels mentioned on this website are not agents of the individual entrepreneur Hordiyenko Ilona Myronivna. We are not responsible for their actions, inactions, errors, statements, violations, and/or the quality of their services. Ilona Hordiyenko does not guarantee the suitability of the hotels mentioned on this website or their products or services for your purposes, but we make every effort to provide you with objective information.

4.3. The information published on the website may become outdated. We do not guarantee that the content posted on the website will be correct, new or complete, but we make every effort to ensure that users have access to the most up-to-date information.

4.4. We do not guarantee the availability of the website at any time or in any location of your choice.

4.5. We are not responsible for what may happen if the website is unavailable to users. In addition, we cannot guarantee that the website will always be free from defective elements that cause technical problems, failures or malfunctions.

4.6. We shall not be liable for any damage, loss or expense (actual or consequential) arising from the use or inability to use the website.

4.7. We are not responsible for incomplete, inaccurate, or incorrect indication of data by users when filling out the ‘Feedback’ and ‘Let’s be friends’ forms.

5. CHANGES TO THE USER AGREEMENT AND WEBSITE UPDATES

5.1. We may change the provisions of the User Agreement at any time without prior notice to users by posting such changes on the website. Your continued use of the Website after we have posted the changes means that you agree to the updated or revised terms of the User Agreement. The changes come into force from the moment they are posted on the website.

5.2. We reserve the right, for any reason, at our sole discretion, in whole or in part, to suspend, modify, or terminate the operation of the Website.

6. COLLECTION AND PROCESSING OF PERSONAL DATA OF USERS

6.1. The User agrees to the processing of his/her personal data in order to fulfil the terms of the User Agreement, as well as for marketing purposes.

6.2. To improve the quality of interaction with the website, we use cookies. If you continue to use the website, we assume that you agree to the use of cookies.

6.3. We collect the following categories of personal data that identify users:

6.3.1. First name, surname

6.3.2. Email address

6.3.3. telephone number

6.3.4. Name of the company

6.4. We do not collect or process sensitive categories of personal data, such as information about race or ethnicity, religious or philosophical beliefs, sex life and orientation, political opinions, trade union membership, health information, or genetic and biometric data. We also do not collect information about criminal convictions and offences.

6.5. We collect personal data from users in the ways described below:

6.5.1. Through the website when filling out the ‘Feedback’ and ‘Let’s be friends’ forms.

6.5.2. Using Google ADS and Google Analytics, Facebook Pixel, the list is not exhaustive.

6.5.3. Using cookies.

6.6. Users have the following rights in connection with the collection of their personal data:

6.6.1. The right of access. The user can contact us to request access to the personal data we store

6.6.2. The right to rectification. The User may contact us to update, correct and/or amend their personal data.

6.6.3. The right to erasure. The user has the right to contact us to delete personal data about him or her.

6.6.4. The right to object. The user has the right to object to the processing of his or her personal data at any time.

6.6.5. The right to withdraw consent to data processing. The user may withdraw his/her consent to the processing of personal data at any time.

6.7. By providing personal data, you agree that we may contact you with commercial and non-commercial offers. If you do not wish to receive commercial and non-commercial offers, you must opt out of receiving such messages by clicking the ‘unsubscribe’ link located at the bottom of each promotional email or contact us via ilona@ilona.com.ua It may take up to 7 (seven) business days to update your request to unsubscribe.

7. USER SUPPORT

7.1. We provide support for users. By agreeing to the User Agreement, you have the right to contact the support service at any time by sending an email to ilona@ilona.com.ua

7.2. We are not responsible if any third party writes to you on behalf of the individual entrepreneur Hordiyenko Ilona Myronivna to obtain any information from you.

8. DISPUTE RESOLUTION

8.1. The Parties shall be liable for violation of the terms and conditions stipulated by the User Agreement in accordance with the current legislation of Ukraine.

8.2. The Parties shall be released from liability for breach of obligations if they are caused by force majeure circumstances that prevent the proper fulfilment of the terms of the User Agreement.

8.3. In the first instance, disputes shall be resolved through negotiations. In the event of a dispute, the User may contact us at ilona@ilona.com.ua.

8.4. If the dispute cannot be resolved through negotiations, such disputes shall be considered in accordance with the requirements of the current legislation of Ukraine in the court at the location of the individual entrepreneur Ilona Hordiyenko.